Welcome to rianman! We offer the following return and exchange policy to assist you in understanding our process for returns and exchanges.

1. Return Policy

We accept returns of unused and unaltered items within 30 days of receiving your order. Beyond 30 days, we are unable to offer refunds or exchanges.

2. Return Procedure

If you wish to initiate a return, please follow these steps:

• Contact Us: Reach out to our customer service team via email ([email protected]) with your order number and reason for return.
• Return Approval: We will review your return request and provide confirmation along with instructions for the return process.
• Return Shipment: Upon receiving confirmation, ship the item(s) back to us, and provide the tracking number.

3. Return Conditions

To be eligible for a refund or exchange, the item must meet the following conditions:

• The item must be in unused and unaltered condition.
• The item must include its original packaging and tags.
• The item must be returned within the timeframe specified in our return policy.

4. Refund Process

Once we receive and inspect your returned item(s), we will process your refund. Refunds will be issued within 7 business days of receiving the item(s) and will be credited back to your original payment method.

5. Exchange Policy

If you wish to exchange an item, please provide the desired size and style details after contacting us. While we will make every effort to accommodate your request, exchanges are subject to product availability.

6. Contact Us

If you have any questions or need assistance regarding our return and exchange policy, please feel free to reach out to our customer service team. We are here to assist you!

Thank you for choosing rianman and trusting our products and services. We look forward to providing you with the best shopping experience possible!